E-commerce Case Study

Legacy Ecommerce Digital Transformation: Enhancing Stability, Security and Scalability

Legacy Ecommerce × Arkency — from unstable deployments and security vulnerabilities to zero downtime and 3-minute rollbacks.

Executive Summary

A leading ecommerce company partnered with Arkency to enhance its digital platform. The collaboration led to significant improvements in website stability, deployment efficiency, and system security.

Key Results:

  • Uninterrupted Performance: Achieved continuous uptime for customers.
  • Quicker Deployment: Reduced rollback time from 30 minutes to 3 minutes.
  • Secure Codebase: Updated all dependencies, eliminating security vulnerabilities.

About the Client

A well-established, family-owned company and a major player in the B2B ecommerce space. Operating globally, the company runs a B2B website that enables customers to configure and order products directly.

Objectives

To maintain its industry leadership and support business growth, the client aimed to:

  • Enhance Website Stability: Ensure a reliable online platform for customers.
  • Optimize Deployment Processes: Improve efficiency and reduce risks associated with updates.
  • Modernize Technology Stack: Update dependencies to improve security and maintainability.

Solutions Implemented

Enhanced Monitoring

Implementing observability tools to gain real-time insights into system performance and proactively address potential issues.

Optimized ERP Communication

Improving communication between the e-commerce platform and the ERP system, ensuring smooth data flow and reducing bottlenecks.

Streamlined Deployment

Refined processes to enable rapid rollbacks and safer updates.

Comprehensive Updates

Brought all dependencies up to date, aligning with industry best practices.

Technology & Tools

NewRelic APM & Infra Agents EC2 Instances Ansible Ruby on Rails & Playwright GitHub Actions & CI/CD

The Team

Team Size
A small, focused Arkency team of 3, working in close collaboration with the client's internal specialists.
Duration
Multi-phase engagement spanning several months, with ongoing improvements.

Results

1. Stable Website Performance

Achieved zero downtime, enhancing customer trust and satisfaction.

2. Efficient Deployments

Reduced rollback time to 3 minutes, enhancing operational agility.

3. Secure and Maintainable Systems

Eliminated security vulnerabilities, ensuring long-term reliability and reducing technical debt.

Conclusion

Through strategic collaboration with Arkency, the client reinforced its dedication to innovation and customer satisfaction. By modernizing its digital infrastructure, the company is now better equipped to meet the evolving needs of its clients while ensuring long-term operational efficiency.

Why Arkency?

Legacy System Expertise

Specialized knowledge in modernizing and stabilizing complex legacy systems without disrupting operations.

ERP Integration Mastery

Deep understanding of how to bridge modern web applications with ERP systems.

Security-First Mindset

Commitment to eliminating vulnerabilities and implementing best practices for long-term security.

Proven Stability

Track record of transforming unstable applications into reliable, mission-critical systems.

Incremental Improvement

Focus on low-risk, high-impact changes that deliver immediate value while building toward long-term goals.

Ready to Transform Your System?

If your legacy system is holding your business back, let's talk.